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3CX |
3Max |
A4 Tech |
Adaptec |
ADS |
Air Live |
Alexander Weise |
Avermedia |
AVLabs |
PC MONITOR |
More brands... |
ADOBE |
ANTI-VIRUS |
Backup |
Geneology |
Microsoft |
Other |
Sage Winforecast |
Cleaning Products |
Ink Cartridges |
Laser Cartridges |
Optical Disks |
Paper |
Bluetooth |
Digital Camera Acc. |
Digital Cameras |
Digital Video |
Extenders |
HDMI Product |
Head/Micro Phones |
MediaGate |
Pen Tablets |
Projectors |
Sound Cards |
Speakers |
Video Capture |
Webcams |
Whiteboards |
All Others |
Accessories |
Cabinets/Racks |
Cables |
Cat 6 Patch Leads |
Home Plug |
Modems |
Network Cards |
Print Servers |
Switches |
Tools |
VoIP |
Wireless Lan |
All Others |
Adapter |
Batteries |
Cables |
Car Chargers |
Case Acc. |
CD Storage |
Converters |
Cooling Solutions |
Data Switches |
Mouse Accessories |
Phone Acc. |
Power Adapters |
Power Boards |
Tools |
Torch |
All Others |
3D Printers |
Consumables |
Ext Warranty |
Apple Acc. |
IPhone |
REPAIRS |
Eden PC |
Accessories |
Notebooks |
Power Adapters |
Tablets |
Ex-Leased System |
Workstations |
Agency | Products | Warranty Period | Warranty Start | First Point Of Contact |
3COM |
Internet Server Internet Firewall 25 SuperStack 3 Firewall OfficeConnect Dual 56K Modem Internet Firewall DMZ PC Cards NICS OfficeConnect Ethernet Hubs OfficeConnect Fast Ethernet Hubs OfficeConnect Dual Speed Hubs SuperStack III Baseline Dual Speed Hubs SuperStack III Baseline Hubs OfficeConnect Dual Speed Switch OfficeConnect Baseline Switch |
Lifetime | Reseller purchase | 0800 446 398 |
  |
SuperStack II Dual Speed Hub 500 SuperStack II Hub's 10 SuperStack II PS Hub 40s and Hub 50 Transceiver Interface Modules SuperStack II Switch 610 SuperStack II Switch 1100's SuperStack II and III Switch 3300s SuperStack III 4900 and 4900SX |
+5 Lifetime. Includes replacement of hardware before receipt of defective product during the first five years, subject to availability. Return to factory for free repair thereafter. Warranty covers fan, power supply and power adapter for the first five years only. | Reseller purchase | 0800 446 398 |
  |
Home Wireless Gateway Broadband Modems OfficeConnect 812 ADSL Router |
Five Years | Reseller purchase | 0800 446 398 |
  |
AirConnect Wireless LAN Access Point AirConnect Wireless LAN PC Card AirConnect Wireless LAN PCI Card |
Three Years | Reseller purchase | 0800 446 398 |
  |
SuperStack 3 Remote Access System Switch 4007 SuperStack II Switch 3900 and Modules SuperStack II Switch 9300s SuperStack II Switch Matrix Module |
One Year | Reseller purchase | 0800 446 398 |
Agency | Products | Warranty Period | Warranty Start | First Point Of Contact |
3M | All | Three Months | Enduser purchase | Tech Pacific |
Agency | Products | Warranty Period | Warranty Start | First Point Of Contact |
APC | All | Two Years | Enduser purchase | 0800 333 373 |
Agency | Products | Warranty Period | Warranty Start | First Point Of Contact |
BROTHER | For machines worth over $1,000 RRP | One Year Onsite | Enduser purchase |
Auckland (09)307 6117 Wellington (04)499 9596 Christchurch (03)366 0937 |
  | For machines worth under $1,000 RRP | One Year RTB | Enduser purchase | As above |
Agency | Products | Warranty Period | Warranty Start | First Point Of Contact |
CASIO | All Products | One Year | Enduser purchase | Tech Pacific |
Agency | Products | Warranty Period | Warranty Start | First Point Of Contact |
COMPAQ | Proliant Servers | Three Year full parts and labour warranty | Enduser purchase | 0800 449 552 |
  | Presario Desktops | One Year parts and labour RTB | Enduser purchase | (09)356 1457 |
  | Presario Notebooks | One Year RTB international parts and labour warranty | Enduser purchase | (09)356 1457 |
  | Presario Inkjet printer | One Year RTB | Enduser purchase | (09)356 1457 |
  | Deskpro SB & EX | Three Year limited warranty, 1st year onsite parts & labour, years 2&3 RTB parts only. | Enduser purchase | 0800 449 552 |
  | Deskpro EN, EN SFF | Three Year full parts and labour, onsite | Enduser purchase | 0800 449 552 |
  | Compaq iPAQ Desktops | One Year onsite parts and labour. | Enduser purchase | 0800 449 552 |
  | iPAQ Handheld Devices | One Year RTB parts & lavour | Enduser purchase | 0800 449 552 |
  | Armada Notebooks - 100s | 1 Year limited international pick-up service | Enduser purchase | 0800 449 552 |
  | Armada Notebooks - E500 | One Year limited international pick-up service. | Enduser purchase | 0800 449 552 |
  | Armada Notebooks - M300 | One Year limited international pick-up service | Enduser purchase | 0800 449 552 |
  | Armada Notebooks - M700 | Three Year parts and labour international RTB | Enduser purchase | 0800 449 552 |
  | Compaq MicroProjectors | One Year RTB | Enduser purchase | 0800 449 552 |
  | Compaq Spare Parts | Various | Enduser purchase | Tech Pacific |
Agency | Products | Warranty Period | Warranty Start | First Point Of Contact |
DLINK | Network Adaptors, 10Mb Managed and Unmanaged hubs | Lifetime | Enduser purchase | Tech Pacific |
  | 100Mb Fast ethernet and switching hubs | Three Years | Enduser purchase | Tech Pacific |
  | All other products | One Year | Enduser purchase | Tech Pacific |
Agency | Products | Warranty Period | Warranty Start | First Point Of Contact |
DYNALINK | All | 1 Year | Enduser purchase | Dynalink - 0800 653 962 |
Agency | Products | Warranty Period | Warranty Start | First Point Of Contact |
EASYBOOKS | EasyBooks Software | Lifetime - if user subscribes for update services | Enduser purchase |
Burge Hadfield Ltd (09) 571 4560 |
Agency | Products | Warranty Period | Warranty Start | First Point Of Contact |
EPSON | Printers, Scanners, Lasers | One Year | Enduser purchase |
Epson Accredited Service Agent(normal warranty) Epson DOA within 10 days 0900 53776 |
Agency | Products | Warranty Period | Warranty Start | First Point Of Contact |
FILEMAKER | CD's | 30 Days | Enduser purchase | 0800 444 929 |
Agency | Products | Warranty Period | Warranty Start | First Point Of Contact |
FUJI HANIMEX | Digital Cameras | One Year | Enduser purchase |
Hanimex NZ Ltd (09)414 0400 |
Agency | Products | Warranty Period | Warranty Start | First Point Of Contact |
HP | Vectra's | Three Years Parts and Labour Onsite. | Enduser purchase |
HP (Normal Warranty) (09)356 6640 (04)499 2026 (03)365 9805 |
  | EPC's | Three Years Parts and Labour return to HP. | Enduser purchase |
HP (Normal Warranty) as above |
  | Brio's | Three Years Parts onsite, One Year Labour. | Enduser purchase |
HP (Normal Warranty) as above |
  | Notebooks |
One Year Parts and Labour return to HP DOA within 14 days |
Enduser purchase |
HP (Normal Warranty) as above and HP DOA within 14 days 0800 471 432 |
  | Jornada's |
One Year Parts and Labour return to HP DOA within 14 days |
Enduser purchase |
HP (Normal Warranty) as above and HP DOA within 14 days 0800 471 432 |
  | E200 Server |
One Year Parts and Labour Onsite DOA within 14 days |
Enduser purchase |
HP (Normal Warranty) as above |
  | All other servers |
Three Year Parts and Labour Onsite DOA within 14 days |
Enduser purchase |
HP (Normal Warranty) as above |
  | CD Writers |
One Year Parts and Labour return to HP DOA within 14 days |
Enduser purchase |
HP (Normal Warranty) as above and HP DOA within 14 days 0800 471 432 |
  | Tape Drives |
Three Year's Parts and Labour return to HP DOA within 14 days |
Enduser purchase |
HP (Normal Warranty) as above and HP DOA within 14 days 0800 471 432 |
  | Trade ready drives |
Two Year's Parts and Labour return to HP DOA within 14 days |
Enduser purchase |
HP (Normal Warranty) as above and HP DOA within 14 days 0800 471 432 |
  | Tape Libraries | Two Years Parts and Labour Onsite | Enduser purchase |
HP (Normal Warranty) as above |
  | Jukebox's | One Year Parts and Labour Onsite | Enduser purchase |
HP (Normal Warranty) as above |
  | LaserJet 1200/3200/3150 Series |
Two Year's return to HP DOA within 14 days |
Enduser purchase |
HP (Normal Warranty) as above and HP DOA within 14 days 0800 471 432 |
  | LaserJet 2200 - 8150 Series | Two Year's Onsite | Enduser purchase |
HP (Normal Warranty) as above |
  | Colour LaserJet 4550 - 8550 Series | Two Year's Onsite | Enduser purchase |
HP (Normal Warranty) as above |
  | Colour LaserJet 8550MFP | One Year Onsitre | Enduser purchase |
HP (Normal Warranty) as above |
  | Business InkJet 2200 Series |
One Year return to HP DOA within 14 days |
Enduser purchase |
HP (Normal Warranty) as above and HP DOA within 14 days 0800 471 432 |
  | Business InkJet 2500 Series | One Year Onsite | Enduser purchase |
HP (Normal Warranty) as above |
  | DesignJet Printers - all models | One Year Onsite | Enduser purchase |
HP (Normal Warranty) as above |
  |
JetDirect Print Servers All models |
One Year return to HP DOA within 14 days |
Enduser purchase |
HP (Normal Warranty) as above and HP DOA within 14 days 0800 471 432 |
  | Procurve Switches | Lifetime Parts | Enduser purchase |
HP (Normal Warranty) as above |
  |
Digital Senders All models |
One Year return to HP (Unit exchange) DOA within 14 days |
Enduser purchase |
HP (Normal Warranty) as above and HP DOA within 14 days 0800 471 432 |
  | DeskJets |
One Year Parts and Labour return to HP DOA within 14 days |
Enduser purchase |
HP (Normal Warranty) as above and HP DOA within 14 days 0800 471 432 |
  | DeskJet Consumables | DOA or Faulty | Enduser purchase |
HP DOA within 14 days 0800 471 432 |
  | Office Jets |
One Year Parts and Labour return to HP DOA within 14 days |
Enduser purchase |
HP (Normal Warranty) as above and HP DOA within 14 days 0800 471 432 |
  | Consumables | All unexpired product | Reseller purchase | Tech Pacific |
  | Scanners |
One Year Parts and Labour return to HP DOA within 14 days |
Enduser purchase |
HP (Normal Warranty) as above and HP DOA within 14 days 0800 471 432 |
Agency | Products | Warranty Period | Warranty Start | First Point Of Contact |
IBM | Software | 30 Days | Enduser purchase |
IBM Warranty Service Logging Centre 0800 733 222 |
  | Commercial Desktop - Netvista | Three Year Parts - One Year Labour Onsite. Onsite warranty available to endusers within 50km of main city. | Enduser purchase | 0800 733 222 |
  | Retail Desktop - Aptiva | One Year RTB | Enduser purchase | 0800 733 222 |
  | Commercial ThinkPad - A Series | One Year Customer Carry in Repair | Enduser purchase | 0800 733 222 |
  | Commercial ThinkPad - T Series | Three Year Customer Carry in Repair | Enduser purchase | 0800 733 222 |
  | Commercial ThinkPad - X Series | Three Year Customer Carry in Repair | Enduser purchase | 0800 733 222 |
  | Retail ThinkPad - I Series | One Year Customer Carry in Repair | Enduser purchase | 0800 733 222 |
  | X Series Server | Three Year Onsite. Onsite warranty available to endusers within 50km of main city. | Enduser purchase | 0800 733 222 |
  | Options (If installed into a non-IBM machine) | One Year Customer Carry in Exchange | Enduser purchase | Tech Pacific |
  | Options (If installed into an IBM machine) | Warranty upgrades to follow the warranty of IBM machine it is installed into. | Enduser purchase | Tech Pacific |
Agency | Products | Warranty Period | Warranty Start | First Point Of Contact |
IMATION | Media all except below. | Lifetime | Enduser purchase | Tech Pacific |
  | Media - 3M3590 | 10 Years | Enduser purchase | Tech Pacific |
  | Hardware - SuperDisk Drives & CD-Burners | 1 Year | Enduser purchase |
Imation Tech Support Line 0800 445 922 |
Agency | Products | Warranty Period | Warranty Start | First Point Of Contact |
KEYLOGIX | ActiveDocs - Wizard | Lifetime | Enduser purchase | On Line Help |
  | ActiveDocs - Authoring Tool | Lifetime | Enduser purchase | On Line Help |
Agency | Products | Warranty Period | Warranty Start | First Point Of Contact |
KINGSTON | Memory Modules, Networking Adapters, Print Servers, Routers, IdentiGuard, Flash card readers, adaptors and microprocessor upgrade products | Lifetime | Enduser purchase | Tech Pacific |
  | Hubs excluding power supply, switches excluding power supply | Three Years, Five Years and Lifetime Warranties | Enduser purchase | Tech Pacific |
  | Network hub and switch power supplies, Print servers and routers without cooling fans, Fiber converters, Flash Memory cards (e.g CompactFlash, ATA Flash and Linear Flash); solid state PC card (PCMCIA) adapters, PC Card Readers | Five Years | Enduser purchase | Tech Pacific |
  | StrataDrive | Three Years | Enduser purchase | Tech Pacific |
  | Solid State Floppy Disk Cards (SSFDC) | Two Years | Enduser purchase | Tech Pacific |
Agency | Products | Warranty Period | Warranty Start | First Point Of Contact |
KODAK | Digital Cameras | One Year | Enduser purchase |
Kodak Technical Support 0800 440 786 |
  | Digital Camera Accessories | One Year | Enduser purchase |
Kodak Technical Support 0800 440 786 |
  | CD Writers | One Year | Enduser purchase |
Kodak Technical Support 0800 440 786 |
  | CD Media, Inkjet Media |
No Warranty. Kodak Limitation of Liability: This product will be replaced if defective in manufacture or packaging. Except for such replacement this product is sold without warranty or liability even though defect, damage or loss is caused by negligence or other fault. |
  |
Kodak NZ 0800 500 135 |
  | PPM Printers | One Year | Enduser purchase |
Kodak Technical Support 0800 440 786 |
Agency | Products | Warranty Period | Warranty Start | First Point Of Contact |
KYOCERA | FS-1000, FS-1200 | Three Years or 100,000 pages RTB, (which ever occurs first) | Enduser purchase | 0800 459623 |
  | FS-1800, FS-3800, FS-6900 | Three Years or 300,000 pages RTB, (which ever occurs first) | Enduser purchase | 0800 459623 |
  | FS-5900C | Two Years onsite | Enduser purchase | 0800 459623 |
  | FS-7000+, FS-9000 | Three year or 1,400,000 pages onsite warranty (which ever occurs first). Warranty void if maintenance is not carried out at recommended interval (350,000 pages). | Enduser purchase | 0800 459623 |
Agency | Products | Warranty Period | Warranty Start | First Point Of Contact |
LEXMARK |
Laser Printers Optra T, W, Colour Lasers and Liquid Laser J110 |
Two Years Onsite (Options for extended warranty, One, Two and Three Year options) | Enduser purchase | 0800 441 324 |
  |
Laser Printers Optra E, M, Optra Colour 45 and Lexmark 24xx series |
Two Years LexExpress (Options for extended warranty, LE One, LE Two and LE Three Year options) | Enduser purchase | 0800 441 324 |
  |
Page Printer Supplies 3812 Fuser, Developer and Photoconductor 3816 Developer, Cleaning Unit, Fuser and Photoconductor |
Three Months | Warranty expires Three months from date of installation but no longer than Two Years from date of purchase. Responsibiblity of user to document installation date. | 0800 441 324 |
  |
Page Printer Supplies 4216 Supplies |
Three Months | Enduser purchase | 0800 441 324 |
  |
Page Printer Supplies Infoprint 2000 supplies Infoprint 3000 supplies 3130 Supplies 3160/Infoprint 60 Supplies 3170/Inforprint 70 Supplies 3800 Supplies 3812 Toner 3816 Toner 3820 Supplies 3825 Supplies 3827 Supplies 3828 Supplies 3829 Supplies 3835 Supplies 3900/Infoprint 4000 Supplies 3912 Print Cartridge 3916 Print Cartridge 3930 Supplies 3935 Supplies 6670 Supplies Infoprint 62 Supplies Infoprint Hi-Lite Colour Supplies |
One Year | Enduser purchase | 0800 441 324 |
  |
Data Storage Media 8mm Data and Cleaning Cartridges, 4mm Data and Cleaning Cartridges |
One Year | Enduser purchase | 0800 441 324 |
  |
Data Storage Media Optical Disk Cartridges |
Two Years | Enduser purchase | 0800 441 324 |
  |
Data Storage Media 3.5 inch Diskettes |
Three Years | Enduser purchase | 0800 441 324 |
  |
Data Storage Media 1/4 inch Maxi-Data and 1/4 inch Mini-Data Cartridges |
Five Years | Enduser purchase | 0800 441 324 |
  |
Data Storage Media 3480/90 and 3590 Tape and Cleaning Cartridges |
Ten Years | Enduser purchase | 0800 441 324 |
  |
Systems Printers Supplies MICR Ribbons |
Three Months | Enduser purchase | 0800 441 324 |
  |
Systems Printers Supplies Other System Printer Ribbons Printer Paper Printheads Ink Rolls Misc. Systems Printer Supplies |
One Year | Enduser purchase | 0800 441 324 |
  |
Typewriter and Word Processing Supplies Ribbons Lift-Off Tape Elements Printwheels |
One Year | Enduser purchase | 0800 441 324 |
  |
Laser Printers / LED Printers Toner Print Cartridges |
Lifetime Warranty. Does not apply to cartridges which have been refilled or those which are empty as a result of normal use. | Enduser purchase | 0800 441 324 |
  |
Laser Printers / LED Printers Font Cards |
Five Years | Enduser purchase | 0800 441 324 |
  |
Ink Jet Printers Ink Cartridges Coated and Other Specialty Papers Transparencies |
One Year | Enduser purchase | 0800 441 324 |
  |
Misc. PC Supplies / Accessories PC Printer Ribbons PC/WP Printer Paper Misc. PC Supplies |
One Year | Enduser purchase | 0800 441 324 |
Agency | Products | Warranty Period | Warranty Start | First Point Of Contact |
LOGITECH |
Mouse: 2 Button Mouse, First Mouse 3 Button, First Wheel Mouse, Mini Wheel Mouse, Trackman Marble Mouse |
Two Years | Enduser purchase |
Tech Support 02 8850 1192 |
  |
Mouse: Optical Mouse, Cordless Wheel Mouse, Cordless Mouse, Cordless Wheel Mouse - Special Edition, Cordless MouseMan Wheel, Marble Mouse, Marble Mouse (Silver finish), TrackMan Live |
Three Years | Enduser purchase |
Tech Support 02 8850 1192 |
  |
Mouse: Wheel Mouse Optical, MouseMan Wheel Optical, iFeel Mouse, iFeel MouseMan, Cordless MouseMan Optical, Trackman Wheel, Cordless TrackMan Wheel, Cordless TrackMan FX |
Five Years | Enduser purchase |
Tech Support 02 8850 1192 |
  |
Keyboards: Deluxe Access 104, Internet Keyboard |
Two Years | Enduser purchase |
Tech Support 02 8850 1192 |
  |
Keyboards: iTouch Keyboard (with USB hub), Cordless iTouch Keyboard, Cordless Freedom Navigator, Cordless Freedom Pro |
Five Years | Enduser purchase |
Tech Support 02 8850 1192 |
  |
Gaming: WingMan GamePad, WingMan GamePad Extreme, WingMan Attack, WingMan Extreme Digital 3D |
One Year | Enduser purchase |
Tech Support 02 8850 1192 |
  |
Gaming: WingMan Precision, WingMan RumblePad, WingMan Force 3D, WingMan Strike Force 3D, WingMan Formula GP, WingMan Formula Force GP |
Two Years | Enduser purchase |
Tech Support 02 8850 1192 |
  | Hub | One Year | Enduser purchase |
Tech Support 02 8850 1192 |
  | Internet Cameras | Two Years | Enduser purchase |
Tech Support 02 8850 1192 |
  | Speakers | Two Years | Enduser purchase |
Tech Support 02 8850 1192 |
Agency | Products | Warranty Period | Warranty Start | First Point Of Contact |
LOTUS | Software | 30 Days | Enduser purchase | 0800 275 568 |
Agency | Products | Warranty Period | Warranty Start | First Point Of Contact |
MICROSOFT | Software | 90 Days | Enduser purchase | Tech Pacific |
  | Basic Mouse, Wheel Mouse, Cordless Wheel Mouse | Two Years | Enduser purchase | Tech Pacific |
  | Intellimouse, Wheel Mouse Optical, Trackball Optical | Three Years | Enduser purchase | Tech Pacific |
  | Intellimouse Optical, Intellimouse Explorer, Trackball Explorer | Five Years | Enduser purchase | Tech Pacific |
Agency | Products | Warranty Period | Warranty Start | First Point Of Contact |
MICROSOFT PRESS | Training Publications | N/A |   | Tech Pacific |
Agency | Products | Warranty Period | Warranty Start | First Point Of Contact |
MICRO- SOLUTIONS | All | One Year | End User Purchase | Tech Pacific |
Agency | Products | Warranty Period | Warranty Start | First Point Of Contact |
MUSTEK | Scanners / Cameras | One Year RTB, Repair or Replacement | Enduser purchase |
Comworth Service Department (09)477 0595 |
Agency | Products | Warranty Period | Warranty Start | First Point Of Contact |
NEC | Versa Lxi Notebooks, Powermate Workstations, Monitors | Three Years RTB Parts & Labour | Enduser purchase |
NEC Service 0800 200 632 |
  | Versa Vxi Notebooks, Versa Aptitude Notebooks | One Year RTB Parts & Labour | Enduser purchase |
NEC Service 0800 200 632 |
Agency | Products | Warranty Period | Warranty Start | First Point Of Contact |
NETGEAR | All | Varies | Enduser purchase | 00800 1233 4566 |
Agency | Products | Warranty Period | Warranty Start | First Point Of Contact |
NETWORK ASSOCIATES | Antivirus Software | 30 Days | Enduser purchase | 0800 508 333 |
Agency | Products | Warranty Period | Warranty Start | First Point Of Contact |
NOKIA | All | 1 Year | Enduser purchase |
Nokia 0800 665 427 either: A. Set-up - Call Altair Systems - 0900 34357 - costs $1.95 + gst per minute B. Faulty - Call Datacom 0800 800 105 |
Agency | Products | Warranty Period | Warranty Start | First Point Of Contact |
OKI | Dot Matrix Printers | One Year RTB | Enduser purchase |
Comworth Service Department (09)477 0595 |
  | Dot Matrix Printers Consumables | Seven Days | Enduser purchase |
Comworth Service Department (09)477 0595 |
  | LED Printers | One Year RTB, Three Years RTB on certain models and Five Years RTB on printheads. | Enduser purchase |
Comworth Service Department (09)477 0595 |
  | LED Printers Consumables | Seven Days | Enduser purchase |
Comworth Service Department (09)477 0595 |
Agency | Products | Warranty Period | Warranty Start | First Point Of Contact |
OLIVETTI | Consumables | Seven Days | Enduser purchase |
Comworth Service Department (09)477 0595 |
Agency | Products | Warranty Period | Warranty Start | First Point Of Contact |
PALM | All | One Year | Enduser purchase | 0800 370 480 |
Agency | Products | Warranty Period | Warranty Start | First Point Of Contact |
PHILIPS | Monitors and Peripherals | Three Years onsite | Enduser purchase |
Philips 0800 657 447 |
Agency | Products | Warranty Period | Warranty Start | First Point Of Contact |
QUICKEN | All Software | One Year | Enduser purchase |
Quicken (09)489 9440 |
Agency | Products | Warranty Period | Warranty Start | First Point Of Contact |
SONY | FD Trinitron Monitors | Three Years Onsite | Enduser purchase |
Sony Service Centre (09)308 0200 |
  | Flat Panel Display |
Three Years Onsite (One Year Backlight) |
Enduser purchase |
Sony Service Centre (09)308 0200 |
  | DDS Drives | Three Years | Enduser purchase |
Connexion Point (09)478 9809 |
  | AIT Drives | Three Years | Enduser purchase |
Connexion Point (09)478 9809 |
  | CDRW Drives | One Year | Enduser purchase | Tech Pacific |
  | CDRom | Two Years | Enduser purchase | Tech Pacific |
  | Floppy Disk Drives | Two Years | Enduser purchase | Tech Pacfic |
  | MO Drives | One Year | Enduser purchase |
Connexion Point (09)478 9809 |
  | Digital Video | One Year | Enduser purchase |
Sony Service Centre (09)308 0200 |
  | Digital Still | One Year | Enduser purchase |
Sony Service Centre (09)308 0200 |
  | Projectors | Two Years | Enduser purchase | Tech Pacific |
  | Projector Lamps | Maximum of 3 months or 1000 hours | Enduser purchase | Tech Pacific |
Agency | Products | Warranty Period | Warranty Start | First Point Of Contact |
SYMANTEC | Software | 60 Days | Enduser purchase | Tech Pacific |
Agency | Products | Warranty Period | Warranty Start | First Point Of Contact |
TARGUS | Carry Cases | Lifetime | Enduser purchase | Tech Pacific |
  |
Accessories: Connectivity (except PA250U, PA200U, PA210U) |
One Year | Enduser purchase | Tech Pacific |
  | Expansion, Multimedia, Input/Output Devices | One Year | Enduser purchase | Tech Pacific |
  | Power: PA143F, PA150U | One Year | Enduser purchase | Tech Pacific |
  | Power: PA350U, PA375U | Three Years | Enduser purchase | Tech Pacific |
  | Security: PA410S, PA410U | Lifetime | Enduser purchase | Tech Pacific |
  | Security: PA400P, PA400U, PA430U | One Year | Enduser purchase | Tech Pacific |
Agency | Products | Warranty Period | Warranty Start | First Point Of Contact |
TEKTRONIX | Colour Laser Printers | One Year | Enduser purchase |
Tektronix Helpline: 0800 449 177 |
  | Printer Accessories (Does not include consumables) | One Year | Enduser purchase - must be purchased at same time as printer |
Tektronix Helpline: 0800 449 177 |
Agency | Products | Warranty Period | Warranty Start | First Point Of Contact |
TOSHIBA | Satellite and Satellite Pro Laptops | One Year - Free pick up and delivery(International) | Enduser purchase | 0800 242 288 |
  | Tecra and Portege Laptops | Three Years - Free pick up and delivery(International) | Enduser purchase | 0800 242 288 |
  | Accessories | One Year - Free pick up and delivery(International) | Enduser purchase | 0800 242 288 |
Agency | Products | Warranty Period | Warranty Start | First Point Of Contact |
TURBOLINUX | All Software | Two Years | Enduser purchase | Tech Pacific |
Agency | Products | Warranty Period | Warranty Start | First Point Of Contact |
UNIDEN | Phone Products | One Year | Enduser purchase | 0800 UNIDEN |
  | Other | Varies | Enduser purchase | 0800 UNIDEN |
Agency | Products | Warranty Period | Warranty Start | First Point Of Contact |
VERBATIM | Media | Lifetime | Enduser purchase | Tech Pacific |
  | Duplicators | One Year | Enduser purchase | Verbatim |
  | All other products | One Year | Enduser purchase | Tech Pacific |
Agency | Products | Warranty Period | Warranty Start | First Point Of Contact |
VERITAS | Backup Software | 30 Days | Enduser purchase | 0061 29929 9720 |
Agency | Products | Warranty Period | Warranty Start | First Point Of Contact |
XIRCOM | All products | One Year | Enduser purchase | Tech Pacific |
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